Amazon van  collision turns into insurance nightmare for Calgary  .
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VIDEO:
https://globalnews.ca/video/10980527/amazon-truck-hits-calgary-womans-car-two-years-later-insurance-still-wont-cover-repairs/
 A Calgary woman says she  is living a nightmare trying to get her vehicle  repaired after  she was involved in a crash two years ago with a  truck driver. She  says the insurance company won't cover the  costs incurred.
A Calgary couple is fighting with their insurance company to  repair damage their mechanic says was caused two years ago  in a collision with an Amazon delivery  vehicle.
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The hit-and-run happened  on Feb. 19, 2023, on a residential street in  the New Brighton  neighborhood in southeast Calgary. "We were in our basement and our  neighbor came running to  us and said an Amazon driver hit our vehicle," said Amanda Avery, whose 2015 Dodge Journey was damaged in the  accident.
"When we  got out, we thought it was just our  rearview mirror  that was broken or  something."
"We didn't realize the extent of the damage."
Surveillance video shows the Amazon van driving  on the icy road when it appears to lose control and  slide into Avery's  vehicle.
After the collision, both vehicles  continued to slide on the ice for  several seconds before coming to a stop. Avery said her vehicle ended up eight feet from where  she parked  it. "Our car seats, our booster seats that were there were thrown  all over the  place. "Everything changed."
The Amazon van  backed up and  drove away.
"My husband  had to run to the next cul-de-sac to catch the  driver, and  he got out of his vehicle  to assess the damage," Avery said, adding  that the driver  apparently did not want to return to the  scene of the crash.
"My husband  finally called the police and said, 'You have to come back with me.' And the driver agreed to come back," she said, adding  that police showed up, took statements and  conducted their  investigation.
The Calgary Police Service confirmed  that the 36-year-old Amazon driver  has been charged with one count of  hit-and-run. The daily email you need for top  Calgary news. "I was  completely devastated. I felt violated. I  was wondering how  someone could hit your vehicle and then drive away  leaving a family with  so much damage?"
To  top it all off, Avery said it's been a nightmare trying to get  his vehicle fixed and  says his insurance company SGI CANADA  is not stepping in to cover the  increased costs.
The Journey's frame was damaged, a door wouldn't open,  a tire  blew out and fell off  at the  point of impact, and the front bumper,  grille and headlights were damaged —  in addition to hidden damage to the underside, Avery  explained. The family wanted the vehicle  scrapped, but Avery said  their insurance company insisted  everything was  repairable.
"When we  went to the  garage and saw the damage, we were even  angrier and  didn't want  to do anything to  the vehicle  because we thought, 'How can they fix this  so that the vehicle  is safe for our  family?'" »»
The insurance company was paying more than $9,000 to fix the Journey — or at  least the couple thought the vehicle was  fixable.
"A lot of  battles with  the insurance  company to  get it fixed  properly, like it was before the accident. And  we just  had a lot of  improvement clauses thrown  at us at that  point to make it usable," he said.
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Avery thought that was the end of her  problems until, a  few months later, she took the Dodge in for  service. "They put it on a  lift for  me and my husband and  said it was leaking  a lot."
The mechanic  estimated the repairs  at about $1,600, saying  the car needed to be  fixed and was likely damaged in the accident.
Avery said when she  sought insurance to cover the costs, SGI CANADA denied the claim.

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