In 2020, the Calgary Police Service (CPS) partnered with The City of Calgary

The City of Calgary (The City) and the Calgary Police Service (CPS) collaborated to create the Community Safety Investment Framework (CSIF) in 2020. With the long-term objective of enhancing Calgarians' well-being via systemic change, CSIF directs investment in outcomes for those in crisis and is in line with The City's Mental Health and Addiction Strategy.

As a Service, we recognize that a police response is not always the best course of action when someone is going through a non-emergency mental health and/or addiction crisis. In order to give Calgarians better access and support, we are changing the conventional crisis response methods.

In order to improve call response for people suffering metal hazards, the Calgary Police Service has been allocating $8 million annually since 2021 to the Community Safety Investment Framework (CSIF). crisis related to health and/or addiction.

The CPS is concentrating on:

Improving call responsiveness and lowering the demand for patrol officers in order to improve the lives of Calgary residents during emergencies
Improving service delivery by forming strategic alliances
We concur with the community that more effective systems integration models incorporating partners in the fields of health, social services, and justice can lead to better results and less strain on first responders. All Calgarians, including those going through a crisis, must receive fair and equal treatment.

Our crisis response efforts are anticipated to produce the following results:

Better triage for crises
Enhanced accessibility to round-the-clock crisis support and outreach services through integrated case management
Enhanced capability of assistance services
Greater availability of peer and community support programs
Among the community partners are:

Health Services in Alberta
The Calgary Alex Alpha House Society and 211 United Way of Calgary and 9-1-1 Distress Centre Calgary


[attachment deleted by admin]