The mother of the VDM obtained a COVID-19 loan using her National Identification Number, which resulted in a debit from her account.
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Our investigation into the transaction has verified that the loan was credited to her account after fulfilling the government's eligibility requirements. Regrettably, she did not repay the loan on time, resulting in the automatic deduction of the remaining balance from her account. We encourage her to reach out to our customer service team to explore potential repayment options and prevent any additional issues. Reporting by Azeez Olalade.